Client Success Architect

Client Success Architect
March 9, 2018 Vanessa Nobre

About our client

Our client is a high growth and successful global Software-as-a-Service marketing analytics platform enabling marketers to see the impact of all data and marketing activity across channels with patent-pending technology. They are funded and growing and seeking a Client Success Architect This is an opportunity to join an exciting, high-energy entrepreneurial organization which is experiencing rapid growth!

Responsibilities for Client Success Architect:

  • Analyze and understand client’s business objectives and needs
  • Set up your clients on the platform, ensure deliverables match client’s requirements
  • Provide subject matter expertise and training for the platform
  • Create technical designs and specifications
  • Plan, coordinate and deliver on client projects, monitor and ensure that project deliverables, milestones and timelines are met
  • Coordinate between various departments (including Engineering, Product Management, client facing team, Sales, and Support) to execute on client projects
  • Define development methodologies and strategies to improve deliverables
  • Support clients on a day to day basis to help resolve system issues and answer client questions

Qualifications for Client Success Architect:

  • 3-5+ years of Business Intelligence (BI) implementation experience, preferably in a digital marketing environment
  • 3-5+ years of experience working in database technologies, data integration/ETL, data modeling, proficient in SQL
  • Knowledge of the AdTech ecosystem is preferred: ad serving, web analytics
  • 2 years of custom development experience with scripting languages such as Python, JavaScript
  • Must be collaborative and able to influence in a matrixed environment.
  • Extensive experience using Excel and SQL
  • Strong technical and problem solving skills

Why work at our client?

You are not in a cubicle, you are in a fun open, flat organization. Join a global startup where you can make an impact. Great benefits and equity! Join a fun, intelligent team that is on a rapid growth path to global success!

Salary

$90,000 – $100,000

Location

San Francisco CA

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