Location: San Francisco, CA
About our client: Our client is a high growth and successful global Software-as-a-Service marketing analytics platform enabling marketers to see the impact of all data and marketing activity across channels with patent-pending technology. They are funded and growing and seeking a Client Success Architect This is an opportunity to join an exciting, high-energy entrepreneurial organization which is experiencing rapid growth!
Responsibilities:
- Analyze and understand client’s business objectives and needs
- Set up your clients on the platform, ensure deliverables match client’s requirements
- Provide subject matter expertise and training for the platform
- Create technical designs and specifications
- Plan, coordinate and deliver on client projects, monitor and ensure that project deliverables, milestones and timelines are met
- Coordinate between various departments (including Engineering, Product Management, client facing team, Sales, and Support) to execute on client projects
- Define development methodologies and strategies to improve deliverables
- Support clients on a day to day basis to help resolve system issues and answer client questions
Qualifications:
- 3-5+ years of Business Intelligence (BI) implementation experience, preferably in a digital marketing environment
- 3-5+ years of experience working in database technologies, data integration/ETL, data modeling, proficient in SQL
- Knowledge of the AdTech ecosystem is preferred: ad serving, web analytics
- 2 years of custom development experience with scripting languages such as Python, JavaScript
- Must be collaborative and able to influence in a matrixed environment.
- Extensive experience using Excel and SQL
- Strong technical and problem solving skills
Why work at our client? You are not in a cubicle, you are in a fun open, flat organization. Join a global startup where you can make an impact. Great benefits and equity! Join a fun, intelligent team that is on a rapid growth path to global success!
Compensation: 120k+competitive employee benefits 100% paid